Care environments require facilities support that considers both the operation of the building and the people who call it home. Velway coordinates planned maintenance, compliance activity and reactive works across care facilities and supported living environments, working closely with estates teams, care providers and residents to manage maintenance effectively and with minimal disruption.
What's Include
- Planned Preventative Maintenance
- Reactive Maintenance & Repairs
- Mechanical & Electrical Services
- Water Hygiene & Safety
- Fire & Security Systems Support
- Tenant & Resident Interaction
- Contractor & Supply Chain Management
- Asset Registers & Maintenance Scheduling
Retail and leisure facilities need to remain welcoming, well maintained and operational throughout busy trading periods. We coordinate planned and reactive maintenance around your requirements, bringing together essential building services, cleaning, security and contractor management to help minimise disruption and maintain the experience expected by customers and staff.
What's Include
- Planned Preventative Maintenance
- Reactive Maintenance & Repairs
- Mechanical & Electrical Services
- HVAC Maintenance
- Cleaning Services
- Security Services
- Waste Management
- Contractor & Supply Chain Management
Shopping centres bring together busy public spaces, multiple occupiers and a wide range of building services under one roof. Velway provides coordinated facilities management across communal areas and wider building operations, helping property teams manage planned works, reactive issues, contractors and soft services while maintaining a welcoming environment for visitors and tenants.
What's Include
- Facilities Management Inspections
- Planned Preventative Maintenance
- Reactive Maintenance & Repairs
- Mechanical & Electrical Services
- HVAC Maintenance
- Cleaning & Waste Management
- Security & Concierge Services
- Contractor & Supply Chain Management
Residential buildings need reliable maintenance delivered with an understanding that every property is also somebody's home. We support property and estates teams with planned maintenance, responsive repairs and day-to-day facilities management, coordinating works carefully and maintaining clear communication with residents, contractors and other stakeholders throughout.
What's Include
- Planned Preventative Maintenance
- Reactive Maintenance & Repairs
- Tenant & Resident Interaction
- Mechanical & Electrical Services
- Water Hygiene & Safety
- Fire & Security Systems Support
- Cleaning & Grounds Maintenance
- Contractor & Supply Chain Management
In hospitality, building performance has a direct impact on both day-to-day operations and the guest experience. Velway provides coordinated facilities support around the needs of your venue, managing planned maintenance, urgent repairs and essential building services while helping minimise disruption to guests, employees and normal operations.
What's Include
- Planned Preventative Maintenance
- Reactive Maintenance & Repairs
- Mechanical & Electrical Services
- HVAC Maintenance
- Water Hygiene & Safety
- Fire & Security Systems Support
- Cleaning Services
- Waste Management
A well-managed workplace helps create the right environment for employees, visitors and day-to-day business operations. From planned maintenance and reactive repairs to cleaning, security and contractor management, Velway brings workplace facilities together through a coordinated service tailored around your building, your people and the way your organisation operates.
What's Include
- Dedicated Facilities Management
- Facilities Management Inspections
- Planned Preventative Maintenance
- Reactive Maintenance & Repairs
- Mechanical & Electrical Services
- HVAC Maintenance
- Cleaning, Security & Concierge Services
- Asset Registers & Maintenance Scheduling
Sports venues experience changing levels of occupancy, demanding schedules and periods where facilities need to perform at their best. We provide planned and reactive support across building services and public-facing areas, helping facilities teams prepare for day-to-day use and busy events while keeping maintenance organised behind the scenes.
What's Include
- Planned Preventative Maintenance
- Reactive Maintenance & Repairs
- Mechanical & Electrical Services
- HVAC Maintenance
- Cleaning Services
- Grounds Maintenance
- Security Services
- Waste Management
Storage and production facilities rely on dependable building services to support continuous day-to-day operations. Velway provides planned maintenance and responsive support across essential facilities, helping teams manage mechanical and electrical systems, HVAC, security, building repairs and contractor activity through one coordinated approach.
What's Include
- Planned Preventative Maintenance
- Reactive Maintenance & Repairs
- Mechanical & Electrical Services
- HVAC Maintenance
- Fire & Security Systems Support
- Structural & External Repairs
- Waste Management
- Contractor & Supply Chain Management
Every client gets a dedicated point of contact who understands their site, their needs, and their standards. We don’t believe in one-size-fits-all – just tailored support from a team that takes pride in getting to know your business.
We stay on top of the latest industry regulations so you don’t have to. From scheduled testing to detailed reporting, we make compliance easy to manage and hassle-free, giving you peace of mind that your site is always up to standard.
Whether it’s a planned maintenance visit or a 3am emergency call-out, our teams are available 24/7. With a network of trusted engineers and responsive support staff, we’re always ready to keep your buildings running smoothly and safely.
Real stories from the clients
we proudly support...
Our projects keep environments
safe, compliant and reliable,
delivering consistent standards
across every site we manage.
Equator Design Group, which has entrusted Velway with the management of its facilities, says the partnership has delivered consistently high standards across both routine maintenance and urgent issues. The company credits Velway's attention to detail and reliability with providing confidence that its building is maintained to the highest standard, describing the facilities management provider as "a true extension of our team rather than just a supplier.
Leading property management and compliance company, Velway, is delighted to confirm that its contract with National Care Group has been extended for a second year.
Velway’s position as a leading national property and facilities management provider has been further reinforced with its latest contract win, which will see the company deliver its services to Scarborough Group International (SGI).
Velway is a leading national property and facilities management provider with a specialism for care environments and supported housing. The company’s reputation within these sectors has been further reinforced with its latest contract appointment, which will see the company deliver full planned maintenance, compliance and reactive maintenance to Falcon Housing Association C.I.C.
Velway has secured a three-year extension to its facilities management contract with Ideagen, continuing to provide comprehensive FM services at the company’s global headquarters in Nottingham. The renewed partnership reflects a strong track record of delivering safe, compliant, and high-performing workplace environments since 2019.
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