Velway, a leading property management and compliance company, has been awarded a three-year contract extension to continue delivering total facilities management services at Ideagen’s 28,000 sq ft global headquarters in Ruddington, Nottingham.   Velway has worked in partnership with Ideagen since the business first occupied the headquarters building in 2019, supporting the organisation through a comprehensive, integrated FM service. The contract extension reflects the strength of th...

When reactive maintenance is required, speed and accuracy are critical. Every unresolved fault affects building performance, occupant experience and, in many cases, regulatory compliance. One of the most important performance indicators in facilities management is the First Fix Rate. This measures the percentage of issues resolved during the initial engineer visit without the need for a return appointment. For organisations managing housing portfolios, commercial estates, education settings or...

In facilities management, proactive property care is more cost-effective than reactive repair. Routine inspections form the backbone of a preventative maintenance strategy, helping property managers stay ahead of faults, reduce compliance risks, and preserve long-term asset value. At Velway, we deliver planned, reactive, and emergency services across the UK, and our routine inspections are a cornerstone of how we protect client portfolios. Backed by detailed inspection reports, our approach ens...

A well-structured planned maintenance schedule is the foundation of efficient property management. Whether managing a single site or a national estate, proactive maintenance helps extend the lifecycle of assets, ensure compliance, reduce costs, and limit the need for emergency repairs. At Velway, our helpdesk and operations teams work closely with clients to build tailored maintenance schedules that align with operational goals, asset types, and regulatory responsibilities. Here’s how to...

How Accurate Asset Registers Can Revolutionise Property Management In today’s complex-built environment, managing a property portfolio without a reliable asset register is like trying to steer a ship without a compass. For property owners, facilities managers and estate directors, accurate asset data is the foundation of strategic planning, budget control, compliance, and risk management. At Velway, our M&E Asset Survey services provide the clarity needed to make informed, long-term...

Managing property compliance doesn’t need to be complicated. For property and estate managers, staying on top of statutory responsibilities around fire safety, water hygiene, asbestos management and general health and safety can often feel like navigating a maze of regulations. At Velway, we help simplify that process. As a trusted, national facilities management provider, we deliver fully integrated compliance solutions designed to help you maintain safe, legally compliant, and operation...

In facilities management, reactive maintenance has long played a role — waiting for something to break, then fixing it. But as the demands on property managers grow — from tighter budgets to more complex compliance requirements — relying solely on this approach is no longer enough. Planned Preventative Maintenance (PPM) has become a cornerstone of effective building management, helping estates operate more efficiently, safely, and cost-effectively. At Velway, we work with cli...

In the world of facilities management, the key to protecting property investments lies in planning for the future. Whether you're responsible for a commercial building, public sector estate, or multiple properties across the UK, lifecycle management plays a crucial role in achieving long-term success. At Velway, we help clients manage their properties more efficiently by offering complete facilities management solutions, backed by technology and delivered by experienced professionals. Our appro...

Velway is a leading national property and facilities management provider with a specialism for care environments and supported housing.  The company’s reputation within these sectors has been further reinforced with its latest contract appointment, which will see the company deliver full planned maintenance, compliance and reactive maintenance to Falcon Housing Association C.I.C.   Falcon Housing Association C.I.C is a national, not-for profit registered provider of specialist...

Velway’s position as a leading national property and facilities management provider has been further reinforced with its latest contract win, which will see the company deliver its services to Scarborough Group International (SGI)   Scarborough Group International is a long-established property investment and development business with a global reach and enviable reputation for delivery.  Over 40 years, the Group has grown from a UK based real estate developer and investor into...